Dr. Walter Rong and his staff are outstanding. The new hygienist is gentle and thorough. I have untrusted Dr. Rong with my families dental needs for several years and will continue. When you find a dentist with morals, ethics, professionalism, great staff and is gentle, you keep him forever and recommend him to everyone.
This is the best dentist I've ever been to!!! I am normally very scared of the dentist however, Dr. Rong makes you feel super comfortable. He has many techniques that other dentists that I've encountered who don't. I also appreciate the fact that he gives an educational discussion about the health of our teeth during the session. This dentist office is very modern and clean and the staff is super friendly! Dr. Rong and his team text messages his clients for reminders of upcoming appointment, which I feel is Great! And.. there is FREE WIFI! I would definately recommend this dentist to anyone!
The entire workforce appears to enjoy one another's company which makes the office a pleasant place to be for the patient. I feel that the dental hygienist and the dentist are very knowledgeable and give thorough exams.
Dr. Walter and his team are absolutely the best! I have been a patient there for about two years. The entire staff is knowledgeable, friendly and have excellent time management skills. The front desk ladies, Karen and Ruby, will greet you with warmth and kindness. They place you in a clean room almost immediately. The teeth cleaning and ex-ray ladies are quick, friendly and detailed. Dr. Walter is the icing on the cake, he is a friendly dentist who wants his patients to have healthy teeth. He will advise his patients what is best for their teeth health- he will not scam you. He takes pictures of your teeth to show you exactly how they look and he will show you on the ex-ray what cavities look like, so the patient can spot them. Also, he will check each tooth for signs of healthy gums or gingivitis. I recommend giving them a try, I am glad I did and I'm sure you won't be disappointed. Oh and they give a follow up call the next day to make sure the patient isn't experiencing any discomfort. Customer service is top priority at this dental office.
This Dentist is honest and comfortable to be around. He thoroughly explains everything about your teeth! His Front office and staff are amazing and eager to make you at ease. They follow-up after your appointments. They send kind reminders when you have one via email. I have finally found my Dentist!